Privacy policy

Privacy Policy 

Last updated: [9/20/2025] 

STORKSTONE (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website www.storkstone.com, purchase our products, or interact with us. 

By accessing or using our Platform, you agree to the terms of this Privacy Policy and our Terms & Conditions. If you do not agree, please do not use our Platform.

1. Information We Collect 

1.1 Information You Provide 

  • Name, email address, billing/shipping address, phone number.
  • Payment details (credit/debit card, UPI, wallet, net banking) processed securely via third-party payment providers. We do not store sensitive card/bank data on our servers. 
  • Account details such as username, password, and purchase history (if you create an account). 

1.2 Information We Collect Automatically 

  • Device information: IP address, browser type, operating system.
  • Usage data: pages visited, time spent, clicks, and preferences.
  • Cookies and similar technologies to improve user experience, personalize offers, and remember your preferences. 

1.3 Information from Third Parties 

  • Data from social media or advertising platforms when you interact with our content or ads. 
  • Analytics providers (e.g., Google Analytics) to understand website usage and improve services. 

2. How We Use Your Information 

We use your personal data lawfully and only as needed to: 

  • Process and deliver your orders.
  • Communicate with you about orders, returns, and support.
  • Personalize your shopping experience and marketing offers (if you’ve opted in).
  • Prevent fraud, enhance security, and troubleshoot issues.
  • Comply with legal obligations (e.g., tax, regulatory reporting). 

3. Sharing of Information 

We do not sell your personal information. We may share it only with: 

  • Service Providers: Payment processors, courier/logistics partners, analytics and marketing tools.
  • Legal Requirements: When required by law, court orders, or government authorities. 
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred. 

4. Your Rights 

Depending on your location, you may have certain rights: 

  • Access and update your personal data through your account or by contacting us.
  • Request deletion of your data, subject to pending orders, disputes, or legal obligations.
  • Withdraw consent for marketing communications at any time.
  • For EU users (GDPR): rights of access, rectification, erasure, restriction, objection, and portability.
  • For California users (CCPA): right to know, delete, and opt-out (we do not sell personal data). 

5. Data Security 

  • We use SSL encryption for secure transmission of data.
  • Access to personal data is limited to authorized staff only.
  • Despite safeguards, no system is 100% secure — use the Platform at your own risk. 

6. Data Retention 

We retain your data only as long as necessary to: 

  • Provide services you requested.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.
  • We may retain anonymized data for analytics and research. 

7. Cookies & Tracking 

We use cookies and similar technologies to enhance browsing, analyze traffic, and show relevant offers. You can control or disable cookies via your browser settings. 

8. Policy Updates 

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. 

9. Grievance Officer (Mandatory under Indian IT Rules) 

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of our Grievance Officer are: 

Grievance Officer 
Name: Mohammed Ammar Ahmed 
Designation: Co-Founder & Grievance Officer 
STORKSTONE, 18th Main Road, 2nd Stage, Kumaraswamy Layout, Bengaluru, Karnataka 
📧 Email: operations@storkstone.com 
📞 Phone: +91-8892850784